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FAQ

No two replacement projects are alike. In order to decide the budget for your window or door replacement project, we will need to fully realize your wants and needs. Schedule a free, in-home consultation and we’ll be able to offer you a free quote during your consultation. A Pella® design expert will work with you to understand your idea, pick high-quality products and take measurements for your replacements.

In addition to making high-quality products in various styles, we also provide payment and finance options to help make your replacement project realistic.

It’s our mission to make certain that we answer all of your questions about windows and doors from Pella of Albuquerque. We’ll review all the features and options available to you, including material choices and energy-efficient possibilities. To make sure we can cover all of it, we recommend you schedule about two hours for your consultation appointment.

Your in-home consultation is critical to ensuring your contentment with your window and door replacement. It will help you choose the best windows or doors for your Albuquerque-area home and your budget. It’s best to schedule your no-obligation, in-home consultation when all of the decision-makers are able to join. Our Pella® expert designer will work through a variety of standard questions like:

  • Which materials (vinyl, wood or fiberglass) are right for your Albuquerque-area home?
  • Which functional features would you like for your windows or doors?
  • What level of energy efficiency is right for your home?
  • Which colors do you want?

Correctly quoting your replacement windows or entry door project depends upon the information we are given throughout the in-home consultation. You can read more about in-home consultations here.

Installations of replacement windows and doors from Pella of Albuquerque are done by a Pella® Expert InstallerSM. Under his or her supervision, Pella-certified installers will get your windows or doors installed. They must sit through an in-depth set of training courses to make sure your windows and doors are properly installed and adhere to Pella’s warranty criteria. You can read more about your no-mess, no-guess installation day here.

Before they can be hired, Pella orders installers to pass a drug test and background check. Our installers are completely backed by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also protected for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and almost all of Canada. How will this apply to you? Not only could you notice a drop in your heating and cooling costs, but you will help protect the environment.

The perk of Pella® vinyl windows is that you won’t have to paint them. They are made in a host of colors, so you’ll find a color that accompanies your room. We do not endorse painting your vinyl products; this will terminate your warranty.

Pella of Albuquerque provides services and support that bigger stores simply don’t have. Our knowledgeable staff has expertise in selling, installing and servicing Pella® windows and doors. You’ll have a dedicated Pella sales team, including a project manager, local service technicians and quality installers. We commonly use the term “single-source accountability.” You just have to get in touch with our office, your sales representative or your project manager with any questions or concerns you can think of, and we will get to work resolving the issue.

There are a number of reasons why Albuquerque-area people pick Pella of Albuquerque for their replacement window and door needs. Our success relies on customer satisfaction, not stock prices. All of our high-quality windows and doors are crafted with care and serviced by Pella’s professional Direct Sales Network. Unlike other manufacturers who sell specifically through third-party channels, Pella of Albuquerque has a dedicated window and entry door showroom. This unique way of doing business offers you a customized experience with the assistance of a local Pella®-certified team. Whether you are searching for the beauty of wood, the strength of fiberglass or the simple maintenance of vinyl—Pella of Albuquerque has a high-quality, energy-efficient and sturdy solution.